Communication and Administration

Federal personnel are required to:

  • Demonstrate ability to:
  • Write clear, concise, and well organized documents
  • Speak in a clear, concise, and well organized manner
  • Listen effectively and communicate understanding
  • Give direction
  • Actively clarify interpretations and confirm understanding
  • Make oral presentations
  • Present information visually
  • Use communication technologies
  • Conduct effective meetings
  • Comprehend written and graphic information
  • Comprehend financial and technical information
  • Negotiate for services, resources, information, and commitments
  • Establish personal and professional networks
  • Demonstrate ability to supervise personnel:
  • Plan staffing needs and requirements
  • Hire, contract, reassign, retrain, and right-size personnel
  • Coordinate personnel assignments
  • Coordinate work performed as contracted services
  • Evaluate performance
  • Support personnel development
  • Provide leadership
  • Demonstrate ability to perform administrative duties:
  • Administer policies, procedures, and practices
  • Administer the acquisition, distribution, and use of material resources
  • Maintain documentation systems

There is no course related to this competency.